Delete Your NightX Account

Own a venue’s account? Read this before you delete.

Don’t Have the App?

Email us from the address on your account, or tell us the phone number you sign in with. We’ll confirm the account is yours before we delete it.

Email Us to Delete Your Account

Or write to support@usenightx.com with the subject “Delete my NightX account”.

Have the App?

Open NightX, go to Profile, and tap Delete account.

What Happens When You Delete Your Account

Right Away: You can no longer sign in, you are removed from your venues, and your phone stops getting NightX notifications.
After 30 Days: Your login is deleted, and the name, email address, and phone number on your account are erased.
If You Change Your Mind: Email support@usenightx.com during the 30 days and we’ll cancel the deletion and restore your sign-in. Your venues will need to add you again.
What We Keep: We keep billing records as tax and accounting law requires.
Backups and error logs are overwritten on short rolling schedules.

If You Own a Venue’s Account

Deleting your account does not cancel a venue’s NightX subscription. Email support@usenightx.com before you delete. Deleting leaves the venue’s account with no owner while its subscription keeps running, so we’ll help you hand it over or cancel it first.

Are you a guest without an account? Our Privacy Policy explains how to have your information deleted.